24×7 IT Help Desk

24 x 7 Tech Support

VIG Media offers an advanced Network Operating Center (NOC) that is available 24x7x365. All calls are answered by a live representative and our Help Desk is fully staffed with certified technicians and supported by a quality team of engineers.

Our NOC is located in North America so you are always guaranteed 100% U.S. based support. Our team of engineers has years of experience and always maintains a professional and friendly attitude. Our team of level 1 and level 2 technicians has extensive experience in Windows, Linux, Exchange Server, Microsoft Office, Terminal Server, firewalls, VoIP, and other IT-related technologies.

By selecting our team you will have highly-trained and knowledgeable IT support engineers that can not only solve your current IT issues, but can also look at your IT infrastructure holistically and make IT recommendations.